Monthly Archives: September 2017

Automated workflow software makes it possible to create and realise business models that would have not necessarily been profitable in the past. By cutting overheads such as physical business locations and administrative infrastructure, barriers to entry in the market are … Read More

This quarter, we are releasing one of our biggest new features, our resource manager, that manages the booking of employee time and other resources, such as hot desks, vehicles, etc. You can allocate work to employees based on their skills, … Read More

An exciting new ‘Email to Task’ feature has recently been added to SwiftCase that has proven to increase productivity and improve customer satisfaction. The overall goal was to optimise the management of incoming emails. Clients who adopted this feature have … Read More

Long-term planning as a business is important to stay relevant and competitive in any given market. However, it is essential if you are looking to expand your market share, or diversify into other sectors. Automating the generation of business data … Read More

This is the first in a series of posts that introduce the functions and benefits of SwiftCase through the eyes of users at various levels in an organisation. Each day, we’ll be looking at how SwiftCase is used day-to-day by … Read More

During 2017, we have started development to rebuild and restructure a number of SwiftCase features into microservice architecture, or simply microservices. This is the principal of developing software applications as a series of individually deployed, lightweight modules that perform specific … Read More

Since the very beginning, our vision has always been for SwiftCase to continually improve and adapt to our users’ needs. The main advantage of cloud-based software is that it can be updated and expanded at any time, with no disadvantages … Read More