When we first work with a new client, the initial meetings involve planning and detailing workflows for their new SwiftCase solution. Workflows are specified and broken down into steps, we call statuses, during these discussions. Within each status, you can … Read More
Monthly Archives: October 2017
Excellent customer service through workflow automation
In today’s hyper-connected marketplace, customer service has never been more critical. Social media and review-submission sites mean that you are continually being evaluated for quality of your services, and the time taken to deliver them. If potential customers don’t like … Read More
Security and Two Factor Authentication
You will have seen in the news, a rise in serious cyber attacks, including large organisations such as NHS and Talk Talk being held to ransom, or having their sensitive information hacked. It is clear that online security is more … Read More
The Environmental Benefits of Workflow Automation
Automating your workflow with a software solution can increase productivity, save you time and stress, and help your business to grow. But one overlooked benefit is that it could contribute to reducing your carbon footprint. Save the Trees UK statistics … Read More
CMS or PHP Framework – Which is Better?
There are many different options businesses, or individuals can take when creating a website. Currently, two common ways are content management systems (CMS) or PHP frameworks. What are CMS and PHP Frameworks? CMS are web-based applications that allow users to … Read More