Dr Adam Sykes

I help thriving businesses, swamped by growing demand, automate & organise, to focus on what matters. Every successful business has a unique selling proposition - the product or service that sets them apart, but every company also has backend operations that take resources away from the core direction. I help businesses to automate routine tasks, freeing them to focus on what matters. I am the co-founder of SwiftCase, B2B software that helps businesses to automate, connect and enhance their business processes. We specialise with companies in the insurance, legal and financial sector. My specialities include intelligent automation, data security, workflow design, system integration, and online customer engagement. If you would like to become a client, or you like the opportunity to work with me, then please get in touch as I'll be delighted to talk to you.

Imagine giving your clients access to you 24/7

Today people expect 24/7 access to the business from which they buy products and services. If your business doesn’t respond promptly to the enquiries of your customers or prospects, then they will look elsewhere. In this article, I will cover a solution to this issue that doesn’t involve hiring 24/7 staffing support, or drinking 10 cups of coffee and staying up all night! Giving your clients access to the information… Read More »Imagine giving your clients access to you 24/7

All the Gear, No Idea – SwiftCase Productivity Podcast #27

Whether it’s music, photography, tech or sport there are particular participants who feel the need to spend big and conspicuously demonstrate their supposed expertise. Today we discuss having all the gear, but no idea. If you like what you’ve heard and want to catch all the latest weekly episodes, be sure to subscribe to our YouTube channel.

Discover how to come up with a business idea in 2019

Series: How to start your own business in 2019 Do you want the freedom of being your own boss? Or do you want to change the world with your grand vision? Either way, starting a business in 2019 is a great step towards realising your dream. In this series, I will take you through the steps you need to take to turn your idea into a business. We will cover… Read More »Discover how to come up with a business idea in 2019

“They don’t get to choose” – Does Game of Thrones teach us not to listen to clients?

“It doesn’t matter what we want. Once we get it, then we want something else.” – Petyr Baelish There is an adage about customer feedback – apocryphally attributed to Henry Ford – that says “If I had asked people what they wanted, they would have said faster horses.” This is often used to back up similar behaviour from Steve Jobs as he famously and aggressively ignored customer feedback. “It’s really… Read More »“They don’t get to choose” – Does Game of Thrones teach us not to listen to clients?

Future Company: Available Today

We’ve been featured in the May issue of Wirral Life Magazine. Check out the article below: Future company, available today In the future, we’ll have self-driving cars, computers doing office admin work and understanding natural speech, with robots building stuff for us. This statement is half correct, except for the ‘future’ part. These things are occurring right here, right now. Across the UK, a diverse range of innovative businesses have… Read More »Future Company: Available Today

Profit share: Work together and win together

We recently introduced a profit share scheme at SwiftCase, that we developed with the involvement of the entire workforce. We wanted to create a system that shared the value generated inside our business with everyone who contributes to its creation. We are a Software as a Service (SaaS) business, and we grow as the number of users that take advantage of our workflow management system. Delighting our customers is vital… Read More »Profit share: Work together and win together

Teamwork – Achieve More Through Collaboration

“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organisational objectives. It is the fuel that allows common people to attain uncommon results.” – Andrew Carnegie Two heads are better than one. A well-oiled team can outperform even the best individual. The pooling of talent leads to productivity greater than the sum of its parts. The ability to bounce ideas off… Read More »Teamwork – Achieve More Through Collaboration

Discover the Benefits of Automation in Assigning Work to Remote Workers

When all your employees are at the same geographic location it can be difficult to keep everybody on the same page without a system in place. When your team is spread out across the country, or even globally, this becomes a hundred times harder. Unless you want a million phone calls a day, asking you what happens next, then you need to get organised. The key to a consistent service… Read More »Discover the Benefits of Automation in Assigning Work to Remote Workers

The Coolest Marketing Apps in 2019

Marketing is a full-time job, and for anyone without a team around them to promote their business, it can be impossible to keep on top of. By choosing the right marketing tools, you can make things run smoothly, and get your time back to focus on what matters. I have listed some of my favourite tools, below, that we have used at SwiftCase, and hopefully, they will help you. Hubspot… Read More »The Coolest Marketing Apps in 2019

9 Ways Business Process Management Can Improve Your Business

Making your business process requirements explicit can improve productivity by 12%, according to Gartner. To stay competitive, you need to discover efficiencies throughout your systems. Business process management derives value from changing the culture of your organisation. It brings clarity to current operations and embeds a culture of continuous improvement, leading to clear advantages. Delighted Clients When everything else is under control, your team are better empowered to concentrate on… Read More »9 Ways Business Process Management Can Improve Your Business