How to change a users password (Internal Admin)

Go to the left-hand menu and click on ‘Users’.
The drop-down menu will display ‘My Team Members’, ‘My Clients’ and ‘My Client Staff’, please select ‘My Team Members’.
This page will display all of your Users.
Click on the User you wish to change the password for. This will take you to the User's profile page.
On the right-hand side of the User profile page, there is a drop-down menu titled ‘Account Settings'.
Select the ‘Change Password’ button from the drop-down menu.

password account settings.png

A pop-up Change Password window will appear.
As prompted, type in YOUR password (not the User's current password) and then type in the User’s new password in the ‘New password’ and ‘Repeat new password’ boxes provided.

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Save the form
You will then be returned to the User’s profile page and a message will be displayed at the top of the page that reads ‘password successfully changed’