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How to change your password (Users)

Last Updated: 2022/05/04
  • On the login page, there will be a ‘Forgotten your password?’ link under the ‘Login Button’.
  • Click on the 'Forgotten your password?’ link.
  • This will take you to a reset password page.
  • Enter your Username in the box provided and click on the ‘Reset password’ button.
Login Form
  • A popup message will then appear, stating that an email has been sent to your default email address so you can update your password.
  • Check the inbox of your email address associated with your SwiftCase account. You will receive an email titled ‘Password Reset Request’. Click the link in this email.
  • This link will direct you to a page where you can reset your password. Type your new password into the ‘New password’ and ‘Repeat new password’ boxes and click the ‘set new password’ button.

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