Moving Rules- Expert Allocated
Last Updated: 2022/05/12
The Expert Allocated Moving Rule automatically moves to a specified status once a User is manually allocated.
Adding an Expert Allocated Moving Rule
1
Click the Moving Rules tab on the
Status to which you want to add the moving rule.
2
Drag and drop the Expert Allocated
moving rule into the blank space on the right.
In the Move To box, select the status you want to
move to after an Expert is Allocated.
Note: To use the Expert Allocated moving rule you have to have
a Manual Allocation action in the Forms&Actions tab.
