A scalable, cloud-based, platform for your business.
Keep on top of your customer’s needs and gain insight into how your business relationships are performing. Share knowledge and process across your team to drive consistency and quality of service.
Anyone can build workflows with a few clicks using our no-code visual workflow builder. No need for developers, but if you need our help, or want us to do it for you, then let us know.
Integrate the apps that you already use to connect with your customers. As well as many built-in apps, SwiftCase is the only platform that can integrate any app with a REST-based API without a developer.
Trigger actions automatically based on the data collected in your workflow. Communicate with your clients, alert your team, fire off events on your integrated apps, and much more.
Many businesses who have chosen to outsource their technology requirements to SaaS offerings may have found their software provider is only interested in getting a sale, and once you are signed up, costs increase, and service levels decrease. We believe that this is the wrong way to do business. And over 97% customers are still with us over 5 years later.
SwiftCase works great out of the box, but if you want to tailor it to your business you can. Many of our customers are confident to customise their systems with our easy to use no-code tools but don’t worry if you need help navigating the change. We are on hand to make the transition as smooth as possible and at a pace that suits you. Plus, once you are up and running, we will be there to answer any questions you have for as long as you are our customer
We don’t believe in forcing you onto long term contracts like some other providers. We believe that by building a great product, offering excellent advice and customer service, you will decide to stick with SwiftCase.
The price you see (£39 + VAT per user per month) is the price you pay with no hidden charges or rate rises. To start, we give you a 14-day free trial, and we offer a full 30-day money-back guarantee that you will love using SwiftCase after that.
Satisfying your customers is no longer enough to keep them loyal. You have to delight them. This means providing an experience that exceeds expectations...
Onboarding new employees can be a mammoth task that involves lots of people and resources. Time and money must be spent on all sorts of things, like forms, training...
Workflows can benefit your business in many ways. They save you time and money by boosting efficiency and productivity while minimising human error. The outcome is ...
With almost half of UK businesses reporting data breaches or cyber-attacks in the last year, data protection is a vital part of business today. All of your data on SwiftCase is hosted in secure, UK-based datacentres, backed by the ISO 27001 certification for information security.
All your data is backed up securely in the cloud, and our servers are maintained and tested to the highest standards. So, you can be assured that your data is safe with SwiftCase.
Digital transformation can be a concern for many businesses. The thought of implementing a new system may be stressful. With SwiftCase, you can start with a single channel or process, or integrate a single app, and build as you go, at the pace that fits your business.
Our implementation experts have helped many businesses on this journey, and can support you every step of the way. We will walk you through the possibilities, and help you to optimise your system to suit your business.