We've been using Swiftcase since the early part of 2015. It started off very effective in our main departments so we have introduced it across the company. We like the relatively simple & clean approach meaning we can automate much of our work. Updates come fairly regularly & improve the system each time.
The customisable workflows have been invaluable to our business. We could not run our business without this software.
Unlock your business potential through automation
Automate every aspect of your day-to-day business with custom-built workflows, from task allocation to resource management. Integrate your processes with clients through our API.
Clear, informative interface
Get a comprehensive overview of your entire organisation at a glance. Avoid missing deadlines and SLAs, with urgent tasks clearly highlighted. Configure what information is accessible to individual users, according to their requirements.
Gain new customers and keep them on board
Automate your CRM processes with SwiftCase, from reaching out to potential leads, to maintaining excellent long-term business relationships. Keep on top of helpdesk enquiries without being overwhelmed with emails and calls.
Powerful business insight tools
SwiftCase collects all the business data you’ll ever need, in real time. Get an accurate view of your performance from a wide range of criteria, over days, weeks or months. Generate clear, informative charts and graphs to help you plan for the future.