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Sustainable business growth through automation

Last Updated 2022/04/12

Growing your business is one thing, but maintaining that growth over time is another matter. Identifying what led to your success in the first place and building on that, without running into cash-flow problems is a real challenge.

In economic terms, a sustainable growth rate (SGR) is is the maximum growth rate in sales a business can fulfill using only their internal financial resources; ie without loans or further outside investment. Growing too quickly sounds like a nice problem to have, but without the cash at hand to cover new premises, staff and other infrastructure, that progress can come to a crashing halt.

How do businesses reach that sweet spot where they are achieving the right amount of growth without entirely depleting funds? This question is made all the more difficult due to trends outside of anybody’s direct control. Considerations such as the wider economy, consumer tastes and expectations, emerging technology and political events all contribute to uncertainty at the best of times. But there are steps you can take to keep you on the right course.


Identifying and eliminating anything that might be stopping your company from reaching its full potential is essential before you can estimate a realistic sustainable growth rate. Breaking down your business processes into clearly identified stages that can be analysed and optimised is the most effective way of achieving this. Having an accurate and comprehensive overview of how every aspect of your organisation operates will bring any weak spots to light.

Running a more efficient operation allows you to expand and fulfill orders at lower overheads, reducing the requirement to seek further outside investment or borrowing.

The right clients

It can be tempting for a growing business to take on as much new work as possible, but this decision isn’t as clear cut as it seems. Not all clients are equal, as some may require more attention and effort for lower returns. Some customers may even cost you money in the long run. Having the tools at hand to properly itemise and evaluate every job at hand is invaluable when deciding which orders or contracts to fulfil.

Once you’ve gained clients that provide a steady-flow of worthwhile work, you’ll need to ensure they stay on board. Consistent, high-quality customer service is an essential part of this effort, especially in a market where customers can compare and switch to another service in minutes.

A clear path forward

Knowing what’s working or not in your business is essential to forming any kind of plan for sustainable growth, and accurate, up-to-date information is vital to making these decisions. Collecting data in real time provides a far greater degree of accuracy, compared to surveys and estimates which may not correspond with the reality on the ground.

Being able to visualise the relevant business data in the form of charts and graphs gives you an immediate sense of what needs to be implemented to sustain growth.

How SwiftCase helps

SwiftCase is a powerful business process management platform, with a range of features that facilitate sustainable growth:

  • Break your business processes down into clearly designated stages, optimise your workflow
  • Calculate profit margins, pick clients and projects based on commercial viability
  • Collect business data in real time, cut out the guesswork
  • Generate business charts and graphs based on a wide range of business criteria

Get in touch today, for a free, no-obligation demonstration.

Adam Sykes