Table of Contents

Overview

The task log should be your first port of call for auditing activity on a task. It will give you complete historical data for actions such as:

  • Which question answers were saved and by whom
  • Who created the task
  • Who has opened the task

 

The task log will also provide detailed historical information about the following:

  • RAG Change
  • Task Status Change
  • Case Owner(s) Updated
  • Task Put On Hold
  • User Auto-Allocated
  • Failed Scheduled Events
  • Reminders
  • Child Task Creation
  • Auto User Creation

Restricted visibility to internal users

The task log is visible only to Internal Staff and cannot be seen by Clients.