Workflow Builder - Status settings - SwiftCase Workflow Builder - Status settings - SwiftCase

Overview

The Status Settings panel is the first panel on a status in the Workflow Builder. You can control the name of the status and other important information.

Information Box

Control the colour and symbol shown to your users as they enter a status. A description of the actions and events in this status is paramount here.

Completed Status?

This checkbox will dictate whether a task in the status appears on the Task Listings. If checked, then it will not be included in the overall counts on the workflow and it will disappear from the listings unless you select the status on the dashboard.