How to add a user email (Internal Admin)

Add a User’s email to their account so they can send and receive emails through SwiftCase!

Adding an Email


Please do bear in mind that you can only add an email to a User’s account if you are an Internal Admin .

  1. Click on Users and then My Team Members.
  2. Click on the Team Member who you would like to add an email for. This will take you to their profile page.
  3. Select Create from the Email Accounts panel.
  4. Fill out the Create New Email Account form and click Verify.


Please note that you will have to enable access to third party applications in your email account and disable two factor authentication to add the account to SwiftCase.

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