SwiftCase

How to change a users password (Internal Admin)

To change a User’s password, follow the steps below.

How to change a password


Note:

Do please bear in mind, that you have to be an Internal Admin in order to update Users’ passwords.


  1. Click  Users.
  2. Click My Team Members and from the list of Users select the Team Member whose password you want to change. This will take you to their profile page.
  3. Select Change Password under the Account Settings.
  4. Input your password and then the User’s new password, and click save.

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