Patientsthatdon'tgetlost.
Carethatgetscoordinated.
Patient case management, referral coordination, appointment scheduling, and outcome tracking— one platform for healthcare operations. From referral to discharge, full visibility across the care pathway.
Everything a healthcare operation needs
Stop managing patients in spreadsheets and email. SwiftCase brings case management, scheduling, and documentation together—with the compliance and audit trails healthcare organisations need.
Patient Case Management
Track patients from referral through treatment to discharge. Full visibility across the care pathway.
Appointment Scheduling
Manage appointments with provider availability. Automated reminders reduce no-shows.
Referral Coordination
Handle referrals between providers, specialists, and support services. Nothing gets lost in handoffs.
Clinical Documentation
Template-based forms and reports. Generate documents from case data automatically.
Multi-Party Access
Patients, providers, and support workers see what they need. Role-based access keeps data secure.
Outcome Tracking
Track treatment outcomes and patient progress. Data for service improvement and reporting.
Built for healthcare operations
SwiftCase understands healthcare workflows—care pathways, multi-provider coordination, patient communication, and the compliance requirements that come with patient data.
Care Pathway Automation
Define care pathways as workflows. Trigger actions on status changes. Automate follow-ups and reminders.
Compliance & Audit
Complete audit trail on every case. GDPR-ready documentation. Role-based access control.
SLA Management
Track response times and waiting periods. Alerts before targets are breached.
Service Analytics
Track referral volumes, waiting times, and outcomes. OLAP pivot tables for real analysis.
Notes & Communication
Full history of every interaction. Internal notes, patient communications, provider updates.
Report Generation
Generate clinical reports, referral letters, and compliance documentation from case data.
AI that improves patient access
Handle patient enquiries outside office hours. Send appointment reminders automatically. Triage referrals intelligently. Switchboard puts AI agents on every channel— with secure, verified access to patient information.
Patient Intake
AI agents handle initial enquiries, capture patient details, and book appointments. 24/7 availability.
Referral Triage
Incoming referrals classified by urgency and type. Key information extracted. Routed to the right team.
Appointment Reminders
Automated SMS reminders reduce no-shows. Patients confirm or reschedule without calling.
Status Updates
Patients check appointment status via chat. Verified access to their information only.
Appointment Reminder Example
“Reminder: Your appointment is tomorrow at 10:00am. Reply YES to confirm or RESCHEDULE to change.”
“RESCHEDULE”
“I can offer Thursday 16th at 2pm or Friday 17th at 9am. Which works better?”
Healthcare organisations using SwiftCase
From major trauma support to diagnostic testing, healthcare organisations trust SwiftCase to manage their patient operations.
Major Trauma Support Partnership
NHS-partnered service providing bedside support to major trauma patients across 11 Major Trauma Centres.
Leading Diagnostic Testing Provider
UK-wide provider managing DNA testing, drug & alcohol screening, and occupational health medicals.
GDPR compliant. NHS-trusted.
Healthcare operations need audit trails that stand up to scrutiny. SwiftCase logs every action, every access, every change—automatically. Your data stays in UK data centres.
See how SwiftCase fits your organisation
No pitch decks. No pressure. Just a conversation about your needs and whether SwiftCase is the right fit.