AIthatanswers
thephone.
Inbound and outbound voice calls handled by AI. Natural conversations, real-time transcription, and seamless handoff to humans when needed. Every call answered. No voicemail. No hold queues.
Voice Capabilities
Phone calls that handle themselves.
Not a phone tree. Not a chatbot reading scripts. Real conversational AI that understands, responds, and takes action.
Inbound Calls
Answer every call instantly. No hold music, no voicemail. AI picks up on the first ring and handles the conversation naturally.
Outbound Campaigns
Proactive outreach at scale. Appointment reminders, follow-ups, surveys. Calls that sound human, not robotic.
Deepgram Speech-to-Text
Industry-leading transcription. Handles accents, background noise, and interruptions. Real-time processing with minimal latency.
ElevenLabs Voices
Natural-sounding AI voices. Multiple options, customisable tone. Your customers won't know they're talking to AI.
Barge-In Handling
Customers can interrupt mid-sentence. The AI listens, stops, and responds naturally. No awkward overlapping speech.
Warm Transfer
Seamless handoff to human agents when needed. Full context passed along. No cold transfers, no repeated information.
How It Works
From ring to resolution.
Call Received
Twilio routes the call to Switchboard
Speech Recognition
Deepgram transcribes in real-time
AI Processing
LLM understands intent, calls tools
Response Generated
ElevenLabs speaks the response
Action Taken
SwiftCase updated, workflow triggered
Advanced Features
Enterprise voice, without the complexity.
Answering Machine Detection
Automatically detect voicemail and adjust behaviour. Leave a message or try again later. Smart handling for every scenario.
Call Recording
Record every call for quality and compliance. Searchable transcripts. Review conversations and improve over time.
100+ Languages
Serve customers in their language. Automatic language detection. Multilingual support without hiring multilingual staff.
Policy Guards
Built-in safety rails. PII detection, content filtering, compliance checks. Prevent the AI from going off-script on sensitive topics.
Use Cases
Voice AI in production.
FNOL Intake
First Notification of Loss calls handled completely by AI. Data captured, liability questions asked, case created in SwiftCase.
Appointment Scheduling
Check availability, book slots, send confirmations. Handle reschedules and cancellations without human involvement.
After-Hours Support
Every call answered, even at 2am. Urgent matters escalated immediately. Routine queries logged for morning follow-up.
Outbound Reminders
Appointment reminders that actually get answered. Confirmations, rescheduling, and cancellation handling in one call.
Built on proven infrastructure.
Enterprise-grade providers you can trust.
Twilio
Telephony infrastructure
Deepgram
Speech-to-text
ElevenLabs
Text-to-speech
Hear Switchboard handle a real call.
We'll show you a live demo. An actual phone call, with actual tool use, updating actual data. Not a recording. The real thing.