SwiftCase

Automation

Why Workflow Automation Should Be Important to Your Business

Workflow automation is about applying rule-based logic to a series of tasks that can then run on their own without a team member’s input. All you need to do is decide the rules (our templates can help with that!) and … Read More

Service Level Agreements: Discover How To Get Awesome Results

  How do you ensure that you meet the promises that you give to your clients? For every service, your business offers, your customer will have expectations of the quality and timeliness of your provision. Failure to live up to … Read More