This quarter, we are releasing one of our biggest new features, our resource manager, that manages the booking of employee time and other resources, such as hot desks, vehicles, etc. You can allocate work to employees based on their skills, geographical area, and/or time availability. The resource manager is also flexible, allowing you to manage,…
An exciting new ‘Email to Task’ feature has recently been added to SwiftCase that has proven to increase productivity and improve customer satisfaction. The overall goal was to optimise the management of incoming emails. Clients who adopted this feature have noticed the following benefits: Increased productivity from automatic processing of emails Efficient management of employee…
Long-term planning as a business is important to stay relevant and competitive in any given market. However, it is essential if you are looking to expand your market share, or diversify into other sectors. Automating the generation of business data can be incredibly useful day-to-day to assist your business in meeting targets and deadlines, as…
This is the first in a series of posts that introduce the functions and benefits of SwiftCase through the eyes of users at various levels in an organisation. Each day, we’ll be looking at how SwiftCase is used day-to-day by people depending on their roles and responsibilities. From managers and administrators, to staff allocated tasks…
During 2017, we have started development to rebuild and restructure a number of SwiftCase features into microservice architecture, or simply microservices. This is the principal of developing software applications as a series of individually deployed, lightweight modules that perform specific tasks. Each of these then communicate with each other in order to achieve goals and…
Since the very beginning, our vision has always been for SwiftCase to continually improve and adapt to our users’ needs. The main advantage of cloud-based software is that it can be updated and expanded at any time, with no disadvantages to, or effort required by the end-users. 2017 so far has seen a number of…
Every business should be striving to root out and eliminate inefficiency, but it is often a challenge to identify where you could be wasting time, money and resources in the first place. Being unaware of alternative ways of managing your staff and resources may well be eating into your bottom-line. 1. Identify the issues Errors…
With the current widespread availability of mobile devices such as smartphones and tablets, businesses are increasingly looking to take advantage of cloud-computing to organise and delegate their workload. Staff are now able to work on the move, interacting with their employees through a specialist app or website. SwiftCase is a cloud-based workflow manager that is…
As your business grows, your business processes may have to adapt. Sometimes in subtle ways, sometimes through radical overhauls. Using software, you can plan and design these changes ensuring your growth continues in a steady and organised manner. Tracking your business statistics can help you decide which business processes are to be scaled up and…
Quantity surveyors are expected to manage a large number of documents and notes relating to building projects, while continually travelling between various working locations. The role is primarily making sure that projects come in on time and under budget. It is also essential that building regulations are adhered to, and so they must have a…
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