Lucy Arch

We use AI more than you think

Artificial Intelligence (AI) and what you probably thought it was Malicious Robots causing destruction in a city. Highly-intelligent human-like machines controlling the minds of others around them. Systems which can destroy humanity at the touch of a button. These are just some of the things the entertainment industry may have caused you to correlate with AI. Artificial Intelligence, also commonly referred to as ‘Machine Intelligence’, is a concept that most… Read More »We use AI more than you think

International Women’s Day at SwiftCase

At SwiftCase we strive for a diverse and gender balanced workforce. Our team caught up with two of our most senior developers, Lucy Arch and Sam Eastwood for their thoughts on why they love working here! Lucy: Working at SwiftCase allows me to be vocal about ideas. As a team, it’s great to be able to bounce ideas off each other and have discussions were everyone’s opinions are welcome. This… Read More »International Women’s Day at SwiftCase

Prioritise your workload more effectively

Staying organised is essential to efficiency and productivity. Prioritising your workload by importance and urgency is one of the main factors contributing towards keeping your business on track. What are some of the best ways to achieve this? Create your to-do list Every morning, compose a list of tasks that are achievable during that working day. Highlight the most urgent tasks, which can then be crossed off on completion. A… Read More »Prioritise your workload more effectively

Prioritise your business tasks and achieve business goals

Prioritising your business tasks is an essential part of avoiding missed deadlines increasing productivity overall. What are some concrete steps you can take to ensure you are working towards both of these goals? Organise your To-Do List At the beginning of each working day write a list of tasks that are achievable in a day. Highlight the jobs that are the most important to get done, and once completed cross… Read More »Prioritise your business tasks and achieve business goals

Digital voice assistants in the office

In November, Amazon announced the Alexa For Business, which brings the increasingly popular intelligent personal assistant device from your living room to your office. While the Alexa device in your house offers an array of features that allow you to control your home as well as manage your lifestyle, the Alexa For Business provides the same functionality for commercial purposes. In a fast-paced and continually evolving marketplace, businesses are looking… Read More »Digital voice assistants in the office

What SwiftCase optimisation means for you

With the release of SwiftCase 2.0, the team have taken the opportunity to optimise the system in various ways. As we added new features in this version, it became apparent that existing functionality could also be improved. We have internally highlighted multiple areas that, at the time of development were written efficiently, but over time, as the system has grown, these areas can now be enhanced. Optimising a platform such… Read More »What SwiftCase optimisation means for you

Collaborate seamlessly to achieve business goals

Manage your team productively by coordinating business processes effortlessly, and improve customer service with real-time task tracking progression. Communicate and collaborate all in one place, using the task notes in SwiftCase, while easily keeping track of the conversation. If you’re interested in a free, no-obligation demonstration, get in touch today.

Staying organised has never been easier

Get important work tasks organised quickly, with a minimum of fuss, using powerful to-do-list functionality. Customise what and how information is displayed on your to-do list, and provides users with instant access to the most relevant task information. See how SwiftCase can help you to create optimised, automated lists for your tasks, get your free, no-obligation SwiftCase demo today.

Coming to SwiftCase: Workflow Builder

When we first work with a new client, the initial meetings involve planning and detailing workflows for their new SwiftCase solution. Workflows are specified and broken down into steps, we call statuses, during these discussions. Within each status, you can add a group of questions and other widgets (for example, buttons to send email or allocate workers) that will allow a task to move through the workflow, as well as,… Read More »Coming to SwiftCase: Workflow Builder