Optimise Your Email Inbox Management

An exciting new โ€˜Email to Taskโ€™ feature has recently been added to SwiftCase that has proven to increase productivity and improve customer satisfaction. The overall goal was to optimise the management of incoming emails. Clients who adopted this feature have noticed the following benefits: Increased productivity from automatic processing of emails Efficient management of employee…

SwiftCase for Managers

This is the first in a series of posts that introduce the functions and benefits of SwiftCase through the eyes of users at various levels in an organisation. Each day, weโ€™ll be looking at how SwiftCase is used day-to-day by people depending on their roles and responsibilities. From managers and administrators, to staff allocated tasks…